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Marketing terms, explained in plain English

The terms we use on calls and in reports.

GLOSSARY36 TERMS
Advantage+AEOAOVApplication FunnelARR / MRRCAC PaybackCAPICOD RTOCohort LTVCost Per FootfallCPBCCRODemo Show RateDiscovery CallEBOEvent IDGA4GBP
Advantage+ D2C Brands
META ADVANTAGE+ SHOPPING (ASC)

Meta machine-learning campaign architecture that automates creative testing, budget allocation, and high-LTV audience discovery.

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AEO Universal Performance
ANSWER ENGINE OPTIMIZATION

Structuring authority content with semantic schemas so AI engines like Perplexity, ChatGPT, and Claude quote the brand as the direct source.

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AOV D2C Brands
AVERAGE ORDER VALUE

The mean gross revenue generated per completed transaction, optimized through bundles, post-purchase upsells, and threshold-based free delivery.

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Application Funnel Coaches & Consultants
FRICTION-CALIBRATED APPLICATION FUNNEL

A multi-step qualification intake form that captures goals and budget bands before releasing calendar booking availability.

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ARR / MRR SaaS Platforms
ANNUAL & MONTHLY RECURRING REVENUE

Annual and Monthly Recurring Revenue contracted from active software subscriptions, normalized for contract duration and tier.

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CAC Payback SaaS Platforms
CUSTOMER ACQUISITION PAYBACK

The number of months required for subscription gross profit to fully recover the sales and marketing investment spent acquiring that account.

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CAPI Universal Performance
SERVER-SIDE CONVERSIONS API

Meta and Google server-to-server event transit delivering zero-latency lead data directly from the server, immune to iOS ad-blockers.

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COD RTO D2C Brands
CASH ON DELIVERY RTO RATE

The percentage of Cash on Delivery orders that fail customer acceptance and return to the warehouse, minimized through OTP and WhatsApp verification.

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Cohort LTV D2C Brands
CUSTOMER COHORT LIFETIME VALUE

Cumulative revenue and gross margin generated by a specific monthly customer cohort over 30, 60, 90, and 180-day repeat cycles.

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Cost Per Footfall Multi-Store & Real Estate
COST PER FOOTFALL (CPF)

Total digital media spend divided by verified physical showroom consultations, clinic appointments, or store check-ins.

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CPBC Coaches & Consultants
COST PER BOOKED CALL

Total advertising spend divided by confirmed, calendar-locked discovery appointments with qualified prospects.

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CRO Universal Performance
CONVERSION RATE OPTIMIZATION

Scientific UX auditing, scroll-lock funnels, and friction reduction that turn more existing traffic into qualified customers without increasing spend.

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Demo Show Rate SaaS Platforms
SOFTWARE DEMO ATTENDANCE RATE

The percentage of prospective software buyers who show up for their scheduled product walk-through with an account executive.

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Discovery Call Coaches & Consultants
DIAGNOSTIC DISCOVERY SESSION

An initial 20 to 30-minute diagnostic interview where consultants evaluate client readiness and present bespoke scaling packages.

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EBO Multi-Store & Real Estate
EXCLUSIVE BRAND OUTLET

A monobrand retail showroom, aesthetic clinic, or flagship experience center operated directly by the brand or an exclusive franchise partner.

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Event ID Universal Performance
PIXEL & SERVER EVENT DEDUPLICATION

Passing identical event_id strings from both client browser and backend server so ad algorithms discard redundant conversion records.

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GA4 Universal Performance
GOOGLE ANALYTICS 4 MEASUREMENT

Google event-driven analytics framework tracking cross-platform user journeys, micro-conversions, and custom funnel attribution.

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GBP Multi-Store & Real Estate
GOOGLE BUSINESS PROFILE

The verified local business entity on Google Search and Maps that governs local 3-pack visibility, click-to-call leads, and store navigation requests.

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GEO Universal Performance
GENERATIVE ENGINE OPTIMIZATION

Optimizing brand knowledge entities, technical data tables, and citations to ensure inclusion in Google AI Overviews and multimodal summaries.

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Local 3-Pack Multi-Store & Real Estate
GOOGLE MAPS LOCAL 3-PACK

The prominent block of three local business listings with map pins displayed at the very top of Google Search for geo-modified commercial intent queries.

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MER D2C Brands
MARKETING EFFICIENCY RATIO

Total brand revenue divided by total marketing spend across all channels, representing overall commercial acquisition efficiency.

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MQL Industrial B2B & OEMs
MARKETING QUALIFIED LEAD

An inbound enquiry that meets minimum target criteria (turnover, equipment volume, geographic feasibility) before sales engineer outreach.

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Offline Tracking Industrial B2B & OEMs
OFFLINE CONVERSION TRACKING (OCT)

Importing closed B2B contract values and milestones from CRM back into Google Ads via GCLID to optimize smart bidding for high-ticket deals.

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PLG vs SLG SaaS Platforms
PRODUCT VS SALES LED GROWTH

The strategic distinction between self-serve product activation (PLG) and consultative executive sales demos (SLG) for B2B software companies.

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PQL SaaS Platforms
PRODUCT QUALIFIED LEAD

A free trial user or freemium account that triggers pre-set behavioral activation criteria, indicating high readiness for enterprise upgrade.

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Procurement Intent Industrial B2B & OEMs
INDUSTRIAL PROCUREMENT INTENT

High-intent commercial queries initiated by factory plant heads, procurement managers, and EPC contractors seeking qualified manufacturers.

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pSEO SaaS Platforms
PROGRAMMATIC SEARCH SCALE

Deploying structured, templated comparison pages and integration hubs to capture thousands of high-intent long-tail search queries.

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RFQ Industrial B2B & OEMs
REQUEST FOR QUOTATION

A formal procurement inquiry specifying technical parameters, component drawings, volume requirements, and commercial timelines.

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ROAS D2C Brands
RETURN ON AD SPEND

Direct gross revenue attributed to an advertising platform divided by the net ad spend incurred on that specific channel.

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Show Rate Coaches & Consultants
CALENDAR SHOW-UP ATTENDANCE RATE

The percentage of booked strategy calls where the coaching or consulting prospect actually attends the scheduled video session.

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Site Visit Multi-Store & Real Estate
REAL ESTATE PROJECT SITE VISIT

A verified in-person appointment where qualified buyers visit a residential development sales gallery, model villa, or commercial property site.

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Spec Sheet Download Industrial B2B & OEMs
TECHNICAL DRAWING CONVERSION

A critical micro-conversion indicating that an engineering team is actively evaluating component blueprints, tolerance sheets, and CAD specifications.

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SQL Industrial B2B & OEMs
SALES QUALIFIED LEAD

An RFQ vetted by technical sales engineers with verified commercial budget, approved engineering drawings, and imminent decision authority.

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VSL Coaches & Consultants
VIDEO SALES LETTER FUNNEL

A structured 8 to 15-minute diagnostic video that educates prospects on methodology, dismantles objections, and pre-qualifies applicants.

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Walk-in Attribution Multi-Store & Real Estate
STORE FOOTFALL ATTRIBUTION

The data methodology of tracking and connecting digital ad impressions and local search clicks to verified physical store foot traffic and appointments.

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WhatsApp Nurture Coaches & Consultants
AUTOMATED PRE-CALL WHATSAPP NURTURE

Multi-stage transactional WhatsApp sequences dispatched 24h, 2h, and 10m before appointment time to lift attendance above 80%.

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