Technical Support & Knowledge Base

Support Center

Setup guides, quick troubleshooting, and direct support for all DesignScript Google Sheets add-ons and tools.

Getting Started in 4 Quick Steps

  1. Install from Marketplace: Visit the Google Workspace Marketplace and install our official add-on directly to your Google account.
  2. Open Extensions Menu: Open your target Google Sheet and navigate to Extensions → [Add-on Name] → Open Sidebar.
  3. Select Your Column: In the sidebar panel, choose the column containing your target data (email addresses or URLs) and specify your output preferences.
  4. Execute and Monitor: Click Run / Verify. The add-on will process rows and write validated status tags directly into adjacent columns in real time.
Pro Tip on Batch Processing: Google Apps Script enforces a 6-minute maximum execution timeout per continuous run. For sheets with more than 500 rows, run your verification in batches of 150 to 200 rows for maximum speed and stability.

Troubleshooting & Common Solutions